What is Op Ex?
Operational Excellence (Op Ex) is the continuous pursuit of improvement, empowering individuals, teams, and businesses to create sustainable solutions to their challenges. We use information, data, process steps, customer needs and apply methodologies to optimize efficiency, quality, and growth. Simply put, we help you achieve your goals!
no matter where you are on your journey, you can always Move forward!
Who we Serve
People
With over 20 courses to choose from, you can start your journey towards promotion, personal development, or add skillsets to your portfolio. From basic principles of efficiency to Agile IT Process Design, we have the right course for you. Project management, problem solving, home organization… These concepts can be applied anywhere and will change the way you look at challenges.
Businesses
With professional problem-solving methodologies, you can transform your business to achieve your goals. Whether it's strategy, customer satisfaction, or operational improvements, our experts will partner with you to tackle the challenges holding you back. We ensure you achieve excellence on your journey to become the best you can be!
Communities
When professional problem-solving methodologies are integrated into a community, it can open doors for our citizens. Whether it's educating our youth through problem-solving programs or assisting our veterans with corporate skills, our collaborative business model will ensure excellence on your journey to create a thriving and supportive environment for everyone!
Meet Katie
Katie O’Neill brings more than 25 years of experience in Operational Excellence, beginning her career at General Electric and earning a Master Black Belt in 2006. She has held global roles across transactional and manufacturing operations, mentoring and certifying professionals along the way.
Throughout her career, she has focused not just on improving systems, but on helping people connect with the “why” behind the work. She’s known for making complex ideas accessible and meaningful—whether simplifying data-driven methods or guiding teams through change in ways that make sense to them. Her efforts have supported practical improvements, from reducing costs and processing times to strengthening service delivery and safety.
A U.S. Army veteran, Katie also applied these principles during her military service, improving supply operations and vehicle protection in Iraq. She founded My OpEx Journey to continue sharing these tools and lessons—meeting people where they are and supporting them in becoming more effective, more confident versions of themselves, so learners grow, businesses thrive, and communities benefit
Finish Strong Fridays
Personal Growth is a JOURNEY
Take a few minutes each month to reflect, recalibrate, and refocus.
We’re excited to launch Finish Strong Friday, a new monthly series designed to help you apply simple OPEX tools to how you work and live every day. These aren’t just project tools—they’re practical tools that support continuous improvement in real life.
Join us on the last Friday of each month at 9:00 - 10:00 AM CT. Bookmark this page and click on the coffee cup when it’s time to join!
Add me to your calendar!
or click on the coffee cup to join!
Testimonials
“I have had the opportunity to work closely with Katie, and I can confidently say she exemplifies the mindset, skillset, and leadership necessary to drive sustainable improvement and organizational alignment.”
– Arturo Garcia, General Manager
“Your enthusiasm and passion for what you do is second to none.”
– Kevin Wagner, VP Environmental, Health and Safety
“I want to share with you because you have been a part of this success amongst all the others. There are not many… but you have been a reference, a model, an inspiration for many of us. I thank you for your support, your openness and tolerance to other cultures.”
– Fred Bekaert, General Manager, Belgium
“I wanted to take a moment to thank you for teaching our Project Management course last year. It was fantastic, and I am very happy and grateful for the tools and lessons I’ve learned”
– Vicki Pappas, Contracts and Pricing Administrator
“Want you to know how impressed I was with the Yellow Belt training that you provided and your incredible wealth of knowledge! You have such a remarkable background.”
– Veronika Kish, Document Control Administrator
“I just wanted to express my sincere gratitude for the Yellow Belt training you provided us last year. Your knowledge and passion for the subject were truly inspiring, and I have no doubt that the skills and concepts I learned from you will be extremely valuable in my future work.”
– Terry Bian,Operations Leader, China